I ship to your address that you provide in the Etsy checkout, so please do make sure that is current during your checkout. Or contact me immediately on the etsy convo system if there is to be a change.
As per Etsy conditions, I can not be responsible for packages sent to the wrong address if you did not provide me with the correct address.
Also, you may request insurance ahead of time if you like. I can not be held responsible for late or missing packages once i ship them and they are in the hands of the post office.
***Orders shipping OUTSIDE of the USA:
Please be aware of the potential customs fees or taxes that may be applied in your country. I will not be responsible for any of these added fees upon delivery.
As per Etsy guidelines: Buyers pay the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. Sellers are unable to predict which of these fees, if any, will be applied, and Etsy does not expect sellers to calculate or collect these fees or taxes.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I want you to love your items. If for any reason you don't love it, please let me know and we will sort it out.
If it is a refund we decide on, I will refund the items price, not shipping.
I do not take items back that have been custom ordered, unless there is something wrong or defective about it. Thanks :)